TS
Tournament Suite
TS
Tournament Suite
Help CenterPlatform OverviewProducts, Roles, and How They Fit TogetherWhat Is Tournament SuiteCreate Your AccountQuick-Start: Your First TournamentCreate a ProjectProject DashboardProject Settings: General and AppearanceManage Team and RolesCircuits and SeasonsCreate a TournamentTournament Settings OverviewRegistration SettingsParticipant and Match RulesSet up tournament structure and formatsSeed and place participantsSchedule matchesPublish and Go LiveDuplicate a tournamentUse and manage tournament templatesManage RegistrationsCheck-InCustom FieldsExport ParticipantsMonitor and Control a Live TournamentApply Interventions to a MatchTrack and Resolve Issues During a Live EventHandle Officiating and Formal DisputesSet Up Streams and the Broadcast CenterSet Up Branding and SponsorsReview your project's financial activityConfigure prize pools and disburse winningsSet up your payout methodHold prize funds in escrowManage project communications from the hubCreate and send campaigns to participantsCreate and manage API keysReceive real-time event notifications with webhooksConnect Tournament Suite to a Discord serverManage Tournament Permissions and Staff AccessReview and Resolve Participant AppealsConfigure Wellness Settings for Your ProgramProjects, Workspaces, and Team ManagementTournament Creation, Settings, and StructuresLive Operations, Broadcast, Streams, and MediaGovernance, Support, Integrations, and Organization ControlsPublic Discovery and Viewer Experience

Governance, Support, Integrations, and Organization Controls

The organizer workspace includes a full set of control surfaces for support, governance, organization trust, and connected tooling.

The organizer workspace includes a full set of control surfaces for support, governance, organization trust, and connected tooling.

Appeals And Governance

Tournament Suite supports formal appeal handling rather than informal dispute resolution.

Organizers can work with:

  • appeal submission,
  • appeal tracking,
  • governance-linked review,
  • reputation-linked decision context.

This matters for partners who need repeatable and defensible handling of sensitive issues.

Officiating

Officiating is treated as a structured operating area with case-based workflows.

The officiating workspace supports:

  • assignments,
  • case queues,
  • recent actions,
  • case detail views,
  • timelines,
  • rulings,
  • publication readiness,
  • linkage between cases and event activity.

This gives partners a clearer referee and dispute-management model during live competition.

Support And Help

The organizer workspace includes a support center that directs users into:

  • support tickets,
  • knowledge base content,
  • feature requests,
  • feedback and survey participation.

This makes it easier for organizers to stay inside the platform when they need help, rather than leaving the product to find support.

It also means support issues can be tracked, categorized, and followed through instead of being handled in scattered chats or emails.

Documentation, FAQ, And Demo

In-product guidance surfaces such as documentation, FAQs, and demo experiences help onboarding and day-to-day usage.

These are especially helpful for:

  • new organizers,
  • less technical partner teams,
  • cross-functional staff who need guided product discovery.

Organization Verification And Trust

The platform includes organization-level trust and verification support so access to sensitive capabilities can be tied to stronger confidence in the organization running events.

This links closely to:

  • financial activity,
  • branded event trust,
  • participant confidence,
  • access to premium or sensitive workflows.

Gaming Integrations And Disciplines

Organizer workflows also connect to:

  • game and discipline management,
  • gaming account and requirement alignment,
  • event-specific game rules and identity requirements.

This allows partners to align tournament rules with the realities of the game title they support.

Wellness And Protected Participation Controls

The organizer workspace includes wellness-linked settings and participation rules that help programs support safer competitive experiences.

These controls can influence how an organization structures access and participant policy within its own workspace.

Developer And Integration Controls

Tournament Suite also includes organizer-facing integration capabilities such as:

  • developer-oriented access surfaces,
  • API key management,
  • webhook-related controls,
  • partner-facing connection points for outside tools.

This is valuable for organizations that want to automate notifications, connect outside business systems, or extend the platform into a larger operating stack.

Why This Matters For Non-Gamers

This section represents the controls that help a partner run a program with confidence.

It covers questions such as:

  • how disputes are handled fairly,
  • where staff go when they need help,
  • how trust can be demonstrated to participants,
  • how the platform can connect with outside systems,
  • how a partner keeps control without slowing down day-to-day operations.

LAN And Physical Event Controls

LAN-linked configuration is also part of organizer control. This supports programs that need to manage venue-related tournament requirements rather than operating only online.

Typical Control Workflow

  1. Establish the organization and its internal roles.
  2. Set operational, trust, and participant policies.
  3. Use officiating and governance tools as events run.
  4. Route support, feedback, and feature needs back into platform workflows.
  5. Connect external systems when deeper operational integration is needed.

Related pages:

  • Projects, Workspaces, and Team Management
  • Live Operations and Broadcast

On this page

Appeals And GovernanceOfficiatingSupport And HelpDocumentation, FAQ, And DemoOrganization Verification And TrustGaming Integrations And DisciplinesWellness And Protected Participation ControlsDeveloper And Integration ControlsWhy This Matters For Non-GamersLAN And Physical Event ControlsTypical Control Workflow