TS
Tournament Suite
TS
Tournament Suite
Help CenterPlatform OverviewProducts, Roles, and How They Fit TogetherWhat Is Tournament SuiteCreate Your AccountQuick-Start: Your First TournamentCreate a ProjectProject DashboardProject Settings: General and AppearanceManage Team and RolesCircuits and SeasonsCreate a TournamentTournament Settings OverviewRegistration SettingsParticipant and Match RulesSet up tournament structure and formatsSeed and place participantsSchedule matchesPublish and Go LiveDuplicate a tournamentUse and manage tournament templatesManage RegistrationsCheck-InCustom FieldsExport ParticipantsMonitor and Control a Live TournamentApply Interventions to a MatchTrack and Resolve Issues During a Live EventHandle Officiating and Formal DisputesSet Up Streams and the Broadcast CenterSet Up Branding and SponsorsReview your project's financial activityConfigure prize pools and disburse winningsSet up your payout methodHold prize funds in escrowManage project communications from the hubCreate and send campaigns to participantsCreate and manage API keysReceive real-time event notifications with webhooksConnect Tournament Suite to a Discord serverManage Tournament Permissions and Staff AccessReview and Resolve Participant AppealsConfigure Wellness Settings for Your ProgramProjects, Workspaces, and Team ManagementTournament Creation, Settings, and StructuresLive Operations, Broadcast, Streams, and MediaGovernance, Support, Integrations, and Organization ControlsPublic Discovery and Viewer Experience

Monitor and Control a Live Tournament

The Live Operations dashboard gives you a real-time view of every active match, pending match, and operational event in your tournament.

The Live Operations workspace is the control room for a tournament in progress. From one screen you can see the full state of your event, act on problems as they surface, and communicate with all participants without switching between views.

Where to find it

Projects → [Project] → [Tournament] → Live Operations

Direct path: projects/[id]/tournaments/[id]/live-ops/

What you see

  • Active matches — matches currently being played, with live status indicators
  • Pending matches — matches scheduled but not yet started, including readiness status for each participant
  • Delayed or problematic matches — matches flagged automatically when a start is overdue or an issue has been raised
  • Participant readiness — per-match view of which participants have checked in and which have not
  • Intervention history — a running audit trail of every action taken by staff during the event
  • Broadcast controls — send a tournament-wide message to all participants at once

Step by step

  1. Open the tournament and click Live Operations in the left navigation.
  2. Review the Active matches panel. Click any match card to open its detail view and controls.
  3. Check the Pending matches panel for any participants who have not confirmed readiness before their scheduled start time.
  4. Use the Issues tab to see any open problems staff have logged during the event.
  5. To pause the entire tournament — for example, during a server outage — click Pause tournament in the top action bar and confirm.
  6. To resume, click Resume tournament in the same bar.
  7. To send a broadcast message to all participants, click Broadcast, compose your message, and click Send.
  8. To cancel the tournament entirely, click Cancel tournament, enter the reason, and confirm. This action is irreversible.

What happens next

If a specific match needs attention, open it directly from the Active or Pending panel and apply the appropriate action. See Match interventions for available controls.

If a problem has been reported or escalated, use the issue queue to track and resolve it. See Issue management.

Export Participants

Download participant and registration data as a CSV file for use in external tools or records.

Apply Interventions to a Match

Organizers can force results, pause, resume, cancel, or roll back actions on individual matches when something goes wrong during live play.

On this page

Where to find itWhat you seeStep by stepWhat happens next